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A smoother care journey

From booking your appointment to delivering your treatment, Hellocare supports you at every step in a single space.

Our services

Three integrated services for complete management of your care.

Consult online or in-office

Consult the way you want. Find an available practitioner and book in a few clicks, wherever you are.

Key benefit

Accessible care, wherever you are

  • In-office appointments
  • Secure video consultation
  • Remote vitals monitoring
  • Automatic reminders

Secure patient record

Prescriptions, reports, history: everything is centralized in your secure personal space, accessible anytime from your phone or computer.

Key benefit

Access to my health documents whenever I need them

  • Personal and secure document space
  • Access to your prescriptions and reports
  • Complete history of your consultations
  • Data hosted in France, GDPR compliant

Medication delivery

After your teleconsultation, choose to have your treatment delivered by a pharmacy directly to your home.

Key benefit

From consultation to delivery, without interruption.

  • Order from the app
  • Secure document sending
  • Delivery tracking
  • 24h delivery anywhere in France

Your journey in 4 steps

From booking to treatment delivery - everything flows so simply.

1

Find

The practitioner you need

2

Consult

However you want, wherever you are

3

Access

Your health documents in your personal space

4

Receive

Your treatment directly at home

A single space for your care journey

  • Start online, continue in-office

    A video consultation can lead to an in-office appointment if needed. Follow-up continues naturally.

  • Unified record

    All your consultations, in-office or by video, are saved in a single space.

  • Direct link with your pharmacy

    Your prescription is sent to a partner pharmacy for the rest of your treatment.

Data continuity

  • Automatic updates

    Your reports, prescriptions and documents are added to your record after each consultation.

  • Medical access with your authorization

    With your consent, your doctor reviews your history to better prepare your appointment.

  • You stay in control

    Manage access permissions to your data and download your documents anytime from your Hellocare space.

Suited to every situation

Hellocare adapts to your needs, not the other way around.

Quick medical advice

Ideal for:

  • A medical question or quick opinion
  • Prescription renewals
  • Follow-up between two in-person appointments
  • Consultation from home

Recommended:

Teleconsultation

Search for a teleconsultation

Physical examination

Ideal for:

  • Physical symptoms requiring examination
  • Diagnostic tests or imaging
  • Hands-on procedures
  • First-time consultations

Recommended:

In-person appointment

Doctor near you

Access to your medical record

Ideal for:

  • Find your past prescriptions
  • Review your test results
  • Prepare your next appointment
  • Share your history with a new doctor

Recommended:

Connection to your space, available 24/7

Access my space

3 reasons to trust us

Your health data is in good hands.

Data security

Your health information is hosted in France with an HDS-certified host, in compliance with GDPR. It is never resold.

Data hosted in France

Certified professionals

All healthcare professionals on Hellocare practice under their RPPS number, or a recognized diploma depending on the specialty.

Verified professionals

Accessibility

The platform is available 24/7. Consult your documents, manage your appointments whenever you want. Availability depends on practitioners.

24/7 access

Your health, made simpler.

Create your account and access complete healthcare services in just a few minutes.